Question 1

Cable Installation

Accepted Answer

$300.00

Question 2

Additional STB

Accepted Answer

$450.00

Question 3

Additional STB Monthly Rental

Accepted Answer

$50.00

Question 4

Installation at a "Cable Ready" house"

Accepted Answer

$500.00

Question 5

Re-connection

Accepted Answer

$100.00
 
Waived until 31 August 2021

Question 6

Disconnecting broadband internet and request cable

Accepted Answer

$500.00

Question 7

Relocation within the same house

Accepted Answer

$150.00 per Outlet

Question 8

Relocation from one house to another

Accepted Answer

$300 (Account balance must be cleared in full)

Question 9

Replacement remotes after 3-months manufacturer's defect

Accepted Answer

$85.00

Question 10

Additional Remote/ Replacement Remote

Accepted Answer

$85.00

Question 11

Replacement for damage remote after 3-months warranty

Accepted Answer

$85.00

Question 12

Lost/Stolen Equipment

Accepted Answer

$600.00

Question 13

Lost/Stolen equipment with Police Report

Accepted Answer

$300.00

Question 14

Lost/Damaged equipment

Accepted Answer

$600.00

Question 15

Paper Fee - Billing

Accepted Answer

$5
Free E-Billing (Valid Email Must be Provided)